Terms of Service

A clear understanding before we begin.

These terms describe MedRelay’s navigation and coordination services. Your agreed service scope, fees, and payment arrangements are confirmed before paid work begins. Medical care is provided under the treating institution’s own arrangements.

MedRelay is the international medical services brand operated by East China Talent Education Group Limited. MedRelay provides navigation and coordination. Before paid work begins, we confirm the service scope, fees, payment arrangements, cancellation terms and relevant third-party charges in writing. Hospitals and clinicians provide medical assessment and treatment under their own arrangements. This page is an overview; your service agreement controls the specific engagement.

For a question about this notice or your service, please contact MedRelay.