From advanced cancer treatment to high-quality planned care, MedRelay helps you navigate Shanghai’s specialist medical resources—with one dedicated person to guide your next step, support your stay, and help you prepare for care back home.
Not sure where to start? Tell us what you are trying to understand. We will help you find the right starting point.
When the next medical decision is complex, finding the right team matters. Explore specialist review and treatment-access support for cancer, CAR-T, approved innovative therapies, and selected complex conditions.
Cancer & specialist review · CAR-T pathways · Innovative therapies · Proton & heavy-ion assessment
Explore Advanced CareFor planned treatment, good value means more than the procedure price. Explore specialist care with the clinical approach, total cost, time in China, and follow-up considered together.
Orthopedics & sports medicine · Dental implants & complex restoration · Planned eye care · Selected diagnostics
Explore Value CareCLDN18.2-targeted CAR-T treatment for gastric and gastroesophageal junction cancer.
Explore satri-celAn overview of CAR-T treatment pathways and access for international patients.
Explore CAR-TInformation about ivonescimab treatment access and clinical review in China.
Explore ivonescimabSpecialist assessment and treatment planning in Shanghai.
Explore particle therapy
Shanghai brings together university hospitals, specialist centers, and international hospitals. We help turn that range of resources into a practical next step—identifying the relevant specialty, preparing your records, and coordinating the right conversations.
Explore Care in ShanghaiECTE founded in 2010 · Shanghai based · Mental health education and research
MedRelay is the international medical services brand of East China Talent Education Group (ECTE), a Shanghai-based education and mental health organisation founded in 2010. ECTE provides international patient navigation and coordination through MedRelay. The Group brings years of experience in professional training, research and working with people through difficult decisions, together with a wider network of medical and mental health experts.
Learn about the group behind MedRelayVisit the group websiteOne clear service response, with a person accountable for the coordination.
Once we have readable core medical records and your contact details, we aim to start your case within 24 hours: create your case file, check what is missing, and explain the next step.
One primary contact follows your case, coordinates the moving parts, and helps you avoid explaining the same story again and again.
A clearer picture before a bigger commitment. We help you bring the essential questions together before you decide whether to travel.
The hospital, specialty, or clinical team reviewing your case.
Records or tests the hospital needs for a meaningful review.
Hospital feedback and the next agreed action.
Hospital estimates, MedRelay fees, and separate support costs.
Proposed appointments, treatment stages, and follow-up timing.
Discharge records and the arrangements to discuss with your own doctor.
A medical journey affects the whole family. We help with practical arrangements, questions for the clinical team, and access to additional emotional support—so companions are not left to work everything out alone.
Explore Family SupportHospital-published experiences, independent reporting, and practical guides to help you ask better questions.
Read about the assessment and cell-collection stage described by the hospital.
Read the storyUnderstand stages, materials, repeat visits and follow-up together.
Explore the guideA practical way to bring the medical and travel decisions together.
Read the guideYes. You can make the first enquiry. Before medical records are shared, we will confirm the patient’s permission or the appropriate representative arrangements.
No. A short overview is enough to begin a conversation. Your navigator will explain which existing records are needed next.
We help bring together the hospital’s available estimate, our service fee, and relevant third-party costs before you make the next commitment.
Tell us what you or your loved one needs. Start with a short overview—we will help you work out what to prepare next.