Prepare for care.
Then prepare for the journey.

Confirm which team is reviewing or accepting the case, which records are still needed, what further assessment may be required in China, and what costs and timing information are available. Discuss fitness to travel with your own medical team.

Your navigator helps identify the hospital documents needed for the proposed visit and directs you to the appropriate official entry information. Requirements depend on nationality, circumstances, and intended stay; check the current position before making travel commitments.

Choose accommodation around the correct hospital campus and likely appointment schedule—not simply the best-known neighborhood. Consider accessibility, space for a companion, diet, quiet, and the flexibility to extend the stay.

We confirm the agreed interpretation and document support. Keep a list of the questions you need answered and tell your navigator early when a family member should join important conversations.

A useful arrival plan includes contact details, transport, the first appointment location, registration information, and practical payment arrangements. Your navigator helps you understand the sequence rather than relying on last-minute messages.

Ask the clinical team about travel timing, remaining reviews, medical instructions, follow-up needs, and the documents for your own doctor. MedRelay helps organize the discharge and handoff material included in your service.